FAQ

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Who can deliver e-deliveries by using Seqrra?

Answer: Everyone who turned 18 years of age can send e-deliveries by using Seqrra, irrespective of what country they reside in…

Do companies integrate their system with Seqrra to send e-deliveries or registered e-deliveries?

Answer: No, it is sufficient to log in using BankID(Only Sweden) or our two-factor authentication.

Do I, as a recipient, need to be registered?

Answer: No, that is not needed.

Can I recreate e-deliveries which has been deleted?

Answer: No, everything that has been deleted is irrevocable. You need to contact the sender for a new copy.

Can I have an account with more than one mobile number?

Answer: No, that is not possible..

I have forgotten the password for my BankID, what do I do?

Answer: Contact your bank for a new BankID (Only for Swedish users).

Is Seqrra free for recipients?

Answer: Yes, it is, the sender pays the postage.

Can I save and store consignments with Seqrra?

Answer: No, for security reasons we don´t offer that service.

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